Class Pass
Pass Extension / Freeze Request
If your pass is close to expiration, you may request a one-time extension or a special freeze (case-by-case). Please review the options below before submitting your request.
One-Time
Paid Extension
One-time extension of 1 month
Fee: 10% of pass value (max $50)
Case-by-Case
Special Freeze
May be granted for:
Injury or medical conditions
Pregnancy
Visa-related matters
Extended time away from the Bay Area
Submit your request below.
Please allow 1–2 business days for review.
Only approved requests will receive a confirmation.