• All purchases are non-refundable, non-transferable, and for individual use only

• Class passes activate at your first class

• You may only book classes on or after your first booking

• Class passes can only be used for classes within their valid period

• Unused classes will not carry over after the valid period

• Extensions are not included by default

• A one-time extension is available for 10% of the original pass price (capped at $50)

• Valid for 1 additional month

• Must be requested before the pass expires

• If your pass was purchased before April 1, 2026 and you would prefer a rollover, please message us directly. Otherwise, please submit your request through the form here

We understand unexpected situations happen. A one-time pass hold may be granted for:

• Serious injury or medical conditions

• Pregnancy

• Visa-related matters (e.g. visa check or required travel)

• Unexpected situations that require extended time away from the Bay Area

Conditions:

• Requires valid documentation

• Pass will be paused for the approved period

• Requests must be submitted before or shortly after the situation occurs

• Approval and duration are subject to review